Undergraduate students’ perception and satisfaction regarding online learning system amidst COVID-19 Pandemic in Pakistan

Background: During COVID-19 pandemic, to forestall the outspread of contagion, all academic activities  where  physical  presence  was  mandatory  were  halted.  This  prompted  the  shifting  of educational  activities to the  online  learning system.Current investigation aimed to determine  the perception of undergraduate  students of various disciplines about online  learning which has beenimplemented  across  all  the  universities  of  Pakistan  in  the  wake  of  COVID-19  lockdown.

Methods:A  cross-sectional  descriptive  study  was  conducted  and  data  was  collected  from  ten different  medical,  engineering  and  art  universities  of  Pakistan.  Utilizing  Openepi,  the  calculated data  sample  size  was  600.  Students  were  asked  23  different  questions  including  a  validated  and reliable scale (α=0.952) composed of 14 questions to determine the satisfaction level of students frome-learning.Descriptive  statistics,  independent sample  t-test,  ANOVA  and chi-square  test were   used   to   analyse   data   through   SPSS.

Results:The   most   broadly   embraced   teaching methodology  was  online  classes  through  Zoom  Application.  According  to  the  developed  scale, overall,78% of students were dissatisfied from online learning. Students also raised concerns over assessment  methods,  student-instructor  communication,  fairness  ofexaminationanddifficulty  in understanding   concepts.   Majority   of   students   preferred   classroom   teaching   and   81%   of respondents  didn’t  want  to  continue  with  e-learning.

Conclusion:Results  have  depicted  that students are not satisfied with e-learning and they pointed out some critical defects in the system. HEC and rectors should treat this issue as top-priority for provision of good quality education and to save the future of undergraduate students of Pakistan.

Keywords: COVID-19;Education;E-Learning;Perceptions;Pakistan

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